Frequenlty Asked Question-FAQ

Our roses are handpicked at peak bloom and undergo a preservation process before being dipped in high-quality gold.

Yes, we offer gold-dipped roses in various colors to cater to different preferences.

They can last indefinitely as a keepsake when cared for properly.

Yes, all our roses are real and undergo a special process to preserve their natural beauty.

Keep it away from direct sunlight and moisture. Dust it gently with a soft cloth.

Yes, we offer personalization options like engraving for a more personalized touch.

Yes, the roses are hypoallergenic, making them safe for everyone to enjoy.

Yes, all our roses are equipped with beautiful boxes.

Absolutely, we encourage adding personal messages to make your gift more special.

We accept major credit cards.

Yes, our website uses secure payment systems to ensure your information is safe.

We specialize in gold-plated roses, offering a balance of beauty and affordability.

Currently, our main product is gold-dipped roses, silver dipped rose, platinum dipped rose, and rose gold dipped rose, but we may offer related products in the future.

Yes, please contact us for pricing on bulk orders.

For custom orders, we can often provide a digital preview upon request.

Orders can be placed directly through our website, which is user-friendly and secure.

Our return policy allows for returns within 30 days of receipt, subject to certain conditions.

We are committed to sustainable practices, including ethically sourced materials and eco-friendly packaging.

Yes, we have a loyalty program for our returning customers, offering rewards and special offers.

Yes, we provide corporate gifting options suitable for various business needs.

Yes, we ensure that our roses are ethically sourced and sustainably farmed.

The gold plating process involves several meticulous steps to ensure a high-quality finish.

We periodically release new products and designs. Stay updated by subscribing to our newsletter.

Yes, we offer the option to send roses anonymously.

Customer service can be contacted via email, or through our website contact form.

Roses are securely packaged in protective boxes with ample cushioning to ensure safe delivery.

We offer standard and express shipping options, catering to various delivery needs.

Yes, we provide international shipping to several countries.

Shipping costs vary depending on the destination and the chosen shipping method.

Yes, every order is provided with a tracking number for real-time tracking.

Delivery times vary based on the destination and the selected shipping option.

In the rare event of a lost or damaged order, please contact us immediately for resolution.

Yes, you can specify a preferred delivery date during the checkout process.

We ship to most locations; any exceptions are listed on our website.

We are primarily an online store and do not have a physical storefront.

Order changes are subject to our ability to process them before shipping.

For returns, contact our customer service for a return authorization and detailed instructions.

Exchanges are available for defective or damaged products.

Refunds are typically processed within 7-10 business days after receiving the returned item.

You can choose to be notified when it’s back in stock or select an alternative color.

Our prices vary depending on the product; please refer to our website for current pricing.

We offer a warranty against manufacturing defects, ensuring the quality of our products.

Keep your rose in a cool, dry place away from direct sunlight and moisture.

Our gold-dipped roses typically measure around 7 to 11 inches in length, but sizes may vary slightly.